Refund policy
Refund & Return Policy
No Returns or Refunds
All sales are final. We do not accept returns, exchanges, or offer refunds for any products once an order has been placed and delivered.
Please review your order carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at noorishadmiin@gmail.com. Include your order number along with clear photos of the item and packaging so we can review your request.
If your claim is approved, we will provide a replacement or another appropriate resolution at our discretion.
Order Cancellations
Orders cannot be canceled or modified once they have been placed and processed.
Non-Returnable Items
For hygiene, safety, and quality assurance reasons, all products sold on our store are non-returnable and non-exchangeable. This includes:
- Sale or discounted items
- Gift cards
- Personalized or custom-made products
- Beauty and personal care products (if applicable)
European Union Customers
If your order is shipped to a country within the European Union, you may have statutory rights under applicable consumer protection laws. Where required by law, those rights will apply.
Contact Us
If you have any questions about your order or this policy, please contact us at:
Email: noorishadmiin@gmail.com